4999be Privacy Policy

4999be ("we", "our", or "platform") provides a safe and reliable service for online gaming players in Bangladesh. This Privacy Policy ("Policy") describes how we collect, use, disclose, and protect your personal information when you use our website https://4999be.cam. By using our services, you are considered to have given your consent to the terms of this Policy.

Your privacy is our top priority. Please read this policy carefully. If you have any questions, please contact us.

The following types of information may be collected when you use our services:

1.1 Information You Provide Directly

• Full name and date of birth
• Email address and phone number
• Bank account or mobile banking details (bKash, Nagad, Rocket, Upay)
• National ID or passport details for identity verification
• Residential address
• Username and password set at the time of account creation

1.2 Automatically Collected Information

• IP address and device identifier information
• Browser type, operating system, and language preferences
• Date and time of access to our website
• Pages visited and links clicked
• Information collected through cookies and similar tracking technologies
• Transaction and gaming activity history

1.3 Information Received from Third Parties

In some cases we may receive information about you from identity verification agencies or fraud prevention services. This information is used solely to ensure the security of your account and to prevent illegal activity.

4999be uses your personal information for the following purposes:

• Account Management: To handle your registration, login, and account security.
• Identity Verification: To confirm the age and identity of users (including 21+ age verification).
• Transaction Processing: To complete deposits and withdrawals successfully.
• Service Improvement: To personalise and improve your gaming experience.
• Customer Support: To assist you via live chat or email.
• Security and Fraud Prevention: To detect and prevent suspicious activity.
• Bonuses and Promotions: To manage offers and rewards applicable to you.
• Legal Compliance: To comply with applicable laws and regulations.

4999be does not sell or rent your personal information to any third party. However, information may be shared in the following limited circumstances:

3.1 Service Provider Partners

We share only necessary information with trusted technology partners, payment processing companies, and game providers (such as Pragmatic Play, Spribe, JILI, PG Soft). These partners are required to follow the same strict privacy standards as we do.

3.2 Legal Requirements

We may be required to disclose your information pursuant to a court order, legal process, or request from a competent authority.

3.3 Business Transfers

In the event of a merger, acquisition, or asset transfer, user information may be transferred. We will notify you appropriately before any such change.

Our website uses cookies and similar technologies to improve your browsing experience. Cookies are small text files stored on your device.

• Essential Cookies: Essential for the core functionality of the website — login sessions and security.
• Functional Cookies: Used to remember your preferences and settings.
• Analytics Cookies: Help us monitor and improve the use of our services.

You can control cookies through your browser settings. However, disabling certain cookies may affect your ability to use some features of our service.

4999be has implemented industry-standard technical and organisational measures to ensure the security of your personal information:

• All data transfers are secured through SSL/TLS encryption.
• Financial information is stored using high-grade encryption algorithms.
• Servers and databases are subject to regular security audits.
• Staff access to data is restricted on a need-to-know basis.
• Suspicious login attempts are automatically detected and blocked.

While we provide the highest level of protection, no data transmission over the internet can be guaranteed to be completely secure. You are therefore also asked to keep your password confidential and not share it with any unauthorised person.

We retain your personal information only for as long as necessary to fulfil the original purpose for which it was collected, or as required to meet legal obligations. Specifically:

• Account Information: For as long as the account is active and for the legally required period after it is closed.
• Transaction Records: For the period specified under applicable financial regulations.
• Communication History: For a limited period after customer support matters are resolved.
• Marketing Preferences: Until you withdraw your consent.

As a user of our platform, you have the following rights:

7.1 Right of Access to Information

You may request details of your personal information held by us at any time. We will provide this information within a reasonable time of receiving your request.

7.2 Right to Correction of Information

If any of your information is incorrect or incomplete, you may request a correction. This can be done through account settings or directly through our support team.

7.3 Right to Deletion of Information

In certain circumstances you may request the deletion of your information. However, complete deletion may not be possible where there are legal obligations or ongoing disputes to resolve.

7.4 Right to Object to Processing

You may withdraw your consent for marketing communications at any time. This will not affect the lawfulness of prior processing.

4999be strictly refrains from providing services to persons under the age of 21. Our services are for those aged 21 and above only. We verify age at the time of registration, and if any account is found to belong to a minor, the account will be suspended immediately and the relevant information will be deleted.

In some cases, your information may be stored or processed on servers outside Bangladesh for the purpose of operating our services. For any international data transfer, we ensure that the receiving party provides an equivalent standard of privacy protection.

4999be reserves the right to update this Privacy Policy at any time. For significant changes, we will notify you by email or through a notice on our website. Continued use of the service after changes have been made constitutes your acceptance of the updated policy.

The "Last Updated" date shown at the top of this page always indicates the date of the current version. Previous versions are available upon request.

If you have any questions, concerns, or requests regarding your information in relation to this Privacy Policy, please contact us:

Our privacy team is committed to responding to your request within a reasonable time of receiving it.